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on any order of $599+

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on any order of $999+

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on any order of $1499+

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Order Status

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    Ordering Information
    • Legal Disclaimer
    • Ordering
    • Payment Options
    • Sales Tax
    • Offers and Discounts
    • Minimum Advertised Pricing (MAP) policy.
    • Order Verification
    • Backorders
    • Order Cancellation
    • B2G, Military and Law Enforcement Orders
    • RFQ & Volume Orders
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    Company Policies
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Order Status

If you have placed an order with US Mega Store you can check the current status of your order by logging into your account and viewing your Order Status / History.

Status Legend

Being Processed

Order has been successfully submitted. Shipping address verification (SAV) and fraud prevention measures may be required.

On Hold

Order was put on hold, please contact customer service for details.

Partially Shipped

Some items in the order have been shipped. We will notify you once the remaining items ship.

Shipped

All items in the order have been shipped. Tracking information can be viewed in My Account » Order Status / History section for any shipped order. Tracking numbers will also be sent to you via email.

Delivered

Order was shipped and delivered to the customer.

Completed

Order has been successfully completed.

Cancelled

Your order was canceled. If you have any questions or concerns please Contact Us.

Not processed

Your order was not processed. Please contact our Customer Service team for further information.

Return is Being Processed

Request to return or replace is in being processed. We will notify you on the next steps over the phone or email.

  • Great value We offer competitive prices on over 700,000 products

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  • Worldwide delivery We ship throughout the United States, Canada and to over 200 countries worldwide

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  • Accessibility Our website supports all desktop, mobile & tablet devices

  • US Mega Store's ratings
    • … BBB Rating: A+ as of Click for Review
  • We care about security
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  • Contact Information
    Phone:
    +1 (838) 222-2203
    Email:
    [email protected]
    Address:
    145 Pine Haven Shores,
    Suite # 1000-2292
    Shelburne, VT 05482
  • Hours of Operation
    • Monday - Friday
    • 8:00 AM - 5:00 PM Eastern Time

      Saturday and Sunday Closed (email only)
      Closed during holidays (email only)

    • Current time is EST.
    • Our office will resume its operations in

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